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critical·Product Based Web Vulnerabilities·Updated Sep 10, 2026

SimpleHelp <=5.5.15 - OIDC JWT Authentication Bypass

Est. Time~10 seconds
Scan TypeGroup Scan
Targetsdomain, subdomain, ipv4
CostFree
3
Times Used
continuous scan runs
0
Continuously Checked
assets under CS
0
Vulnerabilities Found
confirmed findings
References
🔴
CISA Known Exploited Vulnerability
This CVE is actively exploited in the wild. CISA mandates federal agencies to patch immediately.
CVECVE-2026-48558
9.5
CVSScritical
Exploitable remotely over the internet · no authentication required.

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

Attack Vector
Network
Privileges Req.
None
User Interaction
None
Affected
SimpleHelpby SimpleHelp
AFFECTED< 5.5.16SAFE ✓≥ 5.5.16
Updated Sep 10, 2026View on NVD →

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SimpleHelp <=5.5.15 - OIDC JWT Authentication Bypass CVE-2026-48558 Scanner | S4E